1. Introduction
StarkeForm Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in connection with our website starkeform.com and related services, in accordance with the New Zealand Privacy Act 2020.
2. Information We Collect
We may collect the following types of personal information:
- Account Information: Name, email address, username, and password when you register for an account or tournament.
- Transaction Information: Billing details, payment card information (processed securely by third-party payment providers), and purchase history for Rubik's Vault orders.
- Usage Data: Browsing behaviour, pages visited, IP address, device type, browser type, and referring URLs.
- Communication Data: Messages you send through our contact form, chat widget, or email correspondence.
- Tournament Data: Game handles, team names, match results, and rankings.
3. How We Use Your Information
We use your personal information to:
- Process tournament registrations and manage competitive events.
- Process purchases and deliver digital items from Rubik's Vault.
- Communicate with you about events, promotions, and account-related matters.
- Improve our platform, content, and services through analytics.
- Comply with legal obligations and enforce our terms of service.
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Payment Processors: Stripe, PayPal for secure transaction processing.
- Analytics Providers: Google Analytics for usage insights.
- Legal Authorities: When required by New Zealand law or court order.
5. Data Security
We implement industry-standard security measures including SSL encryption, secure server infrastructure, and access controls to protect your information. Payment card details are processed by PCI-DSS compliant payment processors and are never stored on our servers.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications at any time.
7. Cookies
We use cookies to enhance your browsing experience. See our Cookie Policy for detailed information.
8. Data Retention
We retain personal information for as long as your account is active or as needed to provide services. Transaction records are kept for 7 years in accordance with New Zealand tax regulations.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of revised terms.
10. Contact
For privacy-related enquiries, contact our Privacy Officer:
StarkeForm Ltd
Level 12, Commercial Bay Tower
11-19 Customs Street West
Auckland CBD 1010, New Zealand
Email: [email protected]
Phone: +64 9 972 0626